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Direct and motivate the monitoring of process components to meet the quality, cost and schedule requirements. Foresee scope for improvement and steer implementation of Best Practices inter-departmentally. Lead Continuous Improvement activities and Operational Excellence Program in all business and support functions of the DC, in order to meet Best Performance objectives.
Sales support associates with providing administrative assistance to a company’s sales department and to the assigned group of Sales Executives and Key Account Managers, ensuring that all of their assigned customers are served with the highest level of support.
Provide first & second line support for Agility Egypt IT services users, maintain the IT services availability at its max via close systems monitoring, tracking any incidents once raised and provide permanent fix for the problems, provide advice for users about how to use the IT services effectively, maintain data backups and apply security regulations as per the company policies, maintain IT infrastructure and do schedule checks to guarantee IT services efficiency and effectiveness.
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