BDO Esnad

BDO Esnad

القاهرة, EGYPT

الموارد البشرية

January 5, 2014 at 4:06 am

French Speakers jobs:

A big multinational Corporation that provides IT services

أعجبني شارك

Er Sourabh Aggarwal Please write the Job Location,Qualification and Salary Details منذ 3 سنة - أعجبني

BDO Esnad French Speakers jobs:

A big multinational Corporation that provides IT services & solutions in NOW HIRING the following:

Technical Support Engineer - French Speakers
Principals and Duties:
• Regularly provides technical support expertise in a complex information
infrastructure environment with the need to integrate EMC products and
systems with other EMC and non-EMC computer systems being operated by
customers.
• Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues.
• Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls.
• Accepts escalated requests from other technical team members; makes independent decisions to
determine service level severity and assess when and how to escalate to other resources.
• Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems.
• Acts as a remote customer advocate and provides problem determination to resolve customer issues.
• Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction.
• Helps develop and participates in training and skills development of others.

Required Skills and Experience:

• French Language is a must
• 0-3 years Technical Support experience
• Knowledge in one of the following is a plus: EMC Storage - VMWare - programming languages – UNIX
• Bachelor in Engineering is required (Electronics & communication OR Computer Engineering OR Computer Science OR Information Systems).

Job Benefits:
• Very Good Salary starting is 5,000 EGP (Based on experience &interview).
• Promising career in a multinational Co.
• Transportation is covered for everywhere except New Cairo.
• Job location is... New Cairo.

For interested candidates: Please send me your resume to Basma.abdelaziz@bdoesnad.com with “French Technical support” in the subject line.


منذ 3 سنة - أعجبني

BDO Esnad

BDO Esnad

القاهرة, EGYPT

الموارد البشرية

August 6, 2013 at 1:04 am

Title: CALL CENTER AGENT “UK ACCOUNT” (NO OVERNIGHT SHIFTS). Build up your career in one of the most reputable leading telecommunication companies worldwide. **JOB DESCRIPTION: -Handle British Customers inquires and complaints. -Ensure customer delight and satisfaction. -Log customer details on the CRM. -Provide customer with accurate information and right solutions. -Performs other duties as assigned by management **REQUIREMENTS: 1) Graduates Only 2) Fluent English with Native accent 3) Excellent communication & problem solving Skills 4) Flexible with shift basis (9 working hours rotational shifts 5 days a week) 5) Egyptian Nationality 6) Military Service status: Finished or Exempted **BENEFITS: 1) Net salary 2,400 EGP 2) VPN (Limited mobile line) 3) Meal Allowance 4) Social and medical insurance 5) Transportation is provided (Work Place 6th of October) 6) Gym Access based on availability • If you are interested send your resume at : basma.abdelaziz@bdoesnad.com Notes: o Sending your CV more than one time will lead to disqualify your C.V. o A photo should be attached to the C.V. o State in the e-mail subject : “UK Account” BDO-Esnad HR/Recruitment Team

أعجبني شارك

Nader El-Batrawi,LL.M I think it is better to post a job! منذ 3 سنة - أعجبني Karim Mounir معجب بهذا

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