Call Center/Customer Service Agent - Offshore Account

Egy Fancy Designs
Shubra, Cairo

نشرت

  • المرتب

    غير محدد
    غير محدد غير محدد

  • سنوات الخبرة

    1 - 3

  • مستوي الوظيفة

    مبتدئ

  • نوع الوظيفة

    دوام كامل

تفاصيل الوظيفة

    Fluent English Customer Service Representatives are needed for a new Offshore account (USA) Answering incoming calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers’ needs, clarify information, research every issue and providing solutions Manage and resolve customer complaints. Provide customers with service in a friendly, confident and knowledgeable manner. Working Conditions Location: Shoubra, A3'a Khan Towers Fixed working hours: 1:00 PM – 9:00 PM (Female) 3:00 PM – 11:00 PM (Male) 11:00 PM – 07:00 AM (Male) Fixed 2 Days Off job requirements 1 to 3 years Not Specified at least Business Services - Other Consumer Services Telecommunications Job Roles: Customer Service/Support
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