Customer Service Manager

بدون إسم
UAE - Abu Dhabi


  • المرتب

    6,000 - 7,000 غير محدد

  • مستوي الوظيفة

    إدارة عليا / تنفيذي

تفاصيل الوظيفة

    Perform market research surveys amongst client base to seek feedback on sales techniques, follow up methods and quality of after sales service. Improving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues. Controlling the operations servicing part for all departments. Maintaining relationship with client and suggesting appropriate investment products. Establishing and developing relationships with Multinational and corporate Daily checking all branch reports staff activities Responsible for the supervision of staffs within the customer service department. Responsible for the training of customer service officers and representatives. Manage the needs/requirements of high revenue commercial accounts through extensive follow up procedures.
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