Waiter / Waitress



  • المرتب

    غير محدد
    غير محدد غير محدد

  • نوع الوظيفة

    دوام كامل

تفاصيل الوظيفة

    Key tasks
    - Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
    - Provide guest F & B services in a sequenced manner.
    - Prepare mis-en-place for the following shift, set up for the subsequent shift.
    - Approach and interact with guests with confidence and ease.
    - Communicate effectively with customers, co-workers and supervisors.
    - Interact with other employees and other departments.
    - Maintain professional internal/external guest service.
    - Maintain a consistently high level of guest service.
    - Extensive knowledge of all menus and upselling items at every instance.
    - Adhere to all detailed cleaning and ensuring all work flows are functional at all times.
    - Flexibility in monitoring multiple tables.
    - Follow set up, service and breakdown of functions procedure.
    - Co-ordinate with kitchen and bar.
    - Be flexible and willing to work split shifts.
    - Smile, create eye contact and use employee/guest names.
    - Continuous learning in customer service, changing menu item, specials and prices.
    - Participate in formal training activities.
    - Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge / F&B operation Manager.
    - Perform miscellaneous job-related duties as assigned.
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