Molecular Biologist (Field Application Specialist) - Abu Dhabi

Rethink ME Ltd

Abu Dhabi - United Arab Emirates

نشرت October 19, 2020

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المرتب
غير محدد
غير محدد غير محدد
سنوات الخبرة
2 - 3
نوع الوظيفة
دوام كامل

Our Client is a leading nanopore sequencing technology company with is products being used in more than 100 countries with the field of application being healthcare, agriculture, food and education.Prime Responsibilities and Duties:Working closely with the sales team to provide high quality technical expertise, consultancy and representation for our Client s products, ensuring the successful application of the products to customers research. To strengthen the company s relationships with scientists and encouraging them to view our Client as the preferred supplier of solutions for their work.The role is highly technical and involves providing pre sales activities, including presentations, seminars and technical calls. The FAS will be supporting customers in all stages of the technology, including experimental design, use of our Client s software and data analysis.Responsibilities include providing specialized expertise to assist with complex and technical customer inquiries. You will also provide technical advice focusing on our Clients s technology and interact with the Technical Support (TS) and Customer Solutions Departments as required.Responsibilities: As a territory based position, you will work closely with the commercial team to provide high quality, effective technical expertise to customers and prospective customers in territories and provide effective back up technical support to other regions through thorough knowledge of our Client s products and effective communication of applications related to these products Participation in the organization and running of seminars, exhibitions and similar on site activities at key accounts and congresses in the relevant territories Management of key customer relationships from a technical perspective to ensure success using our Client s products Provide consultancy services in collaboration with applications team members Provision of technical consultations on products and related applications as part of the all sales cycle Track, record and document relevant information from all technical inquiries from customers and prospective customers into the CRM Monitor the competition and market development and report to the internal team and PM Participate in training courses in UK Assist in group projects as required Provide back up to the TS and TAS team as required Any other duties as might be required within the remit and responsibilities of the post.Key Interfaces: Clients Vendors Senior ManagementRequirementsWho are you: Essential characteristics: PhD degree in life sciences or equivalent commercial experience Solid background of lab experience with proven knowledge and understanding of genetics, molecular biology, cell biology and related fields Theoretical knowledge and practical experience of novel experimental design, appropriate sample preparation methodologies (DNA isolation, fragmentation etc.) and appropriate analysis leading to new ways of measuring biological phenomena Experience in fast paced, multi tasking environment Previous experience in giving oral presentations, teaching or training other scientists. Some commercial experience with support or customer facing role is required Important characteristics: Software knowledge required: Microsoft Office Experience working with SalesForce.com or a similar CRM database Technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results to stay current in technical knowledge ability to troubleshoot and to provide information back to customers in a helpful, courteous, positive and professional manner. Proven ability of effective written and verbal communication and listening skills Strong interpersonal skills with an ability to effectively communicate and project over the telephone Strong commitment to customer service and satisfaction General working knowledge of bioinformatics and sequence analysis tools. Genome assembly and annotation, structural variant detection and phylogenetic analysis are especially relevant for the role. Ability to effectively work on and manage many priorities at one time. Excellent troubleshooting, writing and editing skills Ability to work effectively both interdepartmentally and internationally. Has an approachable manner that encourages interaction with others Highly driven with a strong motivation to succeed Desirable: Fluency in other languages Proficiency with data visualization and analysis techniques and programming languages such as R, Python (Numpy, Pandas). Advanced bioinformatic experience

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