Room Service Supervisor

AccorHotels
Manama, Bahrain

نشرت

  • المرتب

    غير محدد
    غير محدد غير محدد

  • نوع الوظيفة

    دوام كامل

تفاصيل الوظيفة

    Key tasks
    - Manages the day-to-day operation of the Room Service including mise-en-place and service during all shifts.
    - Keeps the F&B Manager updated with the guests' comments and requests.
    - Knows his product and specialties for a better service and always taking into consideration guests satisfaction.
    - Responsible for the administrative tasks of the Room Service concerning schedule, attendance and employee performance.
    - Controls on an on-going basis the level of Service standards.
    - Conducts training, coaching to ensure the appropriate staff productivity and efficiency.
    - Implements and controls the policies and regulations related to staff health and safety, Grooming, service and Hygiene.
    - Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
    - Controls the stocks of all beverage, materials and equipments and ensures that service requirements are met.
    - Monitors and controls all operating equipment for the Room Service.
    - Maintains inventory control procedures.
    - Participates in all departmental meetings.
    - Responsible for maintaining the High standard of Food, Beverage & service competitive and to contribute to the hotels profitability.
    -To assist in exercising strict control on the departmental P&L, to achieve the budget revenue and profit.
    -To assure compliance with NOVOTEL and Local Governmental standards for receiving, handling and storage of all goods once in his areas of control.
    - Coordinate all stewarding issues related to Room Service.
    - Performs any other duties, which maybe allocated from time to time.
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