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Receptionist

مصر - القاهرة

نشرت

29 4967
  • المرتب

    غير محدد
    غير محدد EGP - Egyptian Pound

  • الدور الوظيفي

    خدمة العملاء

  • الوظائف الشاغرة

    1

  • سنوات الخبرة

    0 - 2

  • مستوي الوظيفة

    مبتدئ

  • الجنسية

    مصر

  • الجنس

    ذكر

  • نوع الوظيفة

    دوام كامل

  • تاريخ الانتهاء

    21 Jun 2019

تفاصيل الوظيفة

    Receiving and processing customer requests.
    Answering calls from Customers.
    Successful candidate should be able to handle all customers inquiries received timely and professionally.
    Ensure customers satisfaction.
    Greet and welcome customers as soon as they arrive at the showroom (decency is needed)
    Register all data related to the customers as per the template
    Understand the needs of customers and direct them to the appropriate person sales/ customer service
    Collect survey data of the customers at the showroom included in the survey form
    Raise alarm if any survey gives an indication of customer dissatisfaction and make sure that it is directed to the right channels
    Answer, screen, and forward incoming phone/mobile calls
    Provide accurate information in –person and via phone
    Receive, sort and distribute daily mails, deliveries (if any).
    Ensure reception area is tidy and presentable with all necessary materials
    Able to analyze the data collected through the reception
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متطلبات الوظيفة

    Age: 21-28.
    Heliopolis Branch
    Daily 8 work hours.
    Good command of using MS Office
    Night shift from 3:30pm to 11:30pm
    Understanding customers' needs and identifying their problems.
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مزايا الوظيفه

معلومات اضافية

نبذة عن

YAT Learning Center
YAT Corporation is an Egyptian IT company established in 1996 in Cairo-Egypt. We specialize in the IT industry through our four subsidiaries: IT Learning, Software Development, Web Development, and Advertising. Each one of these subsidiaries has its own management committee, premises, and staff-members. Nevertheless, all subsidiaries share one common aim: That is to fit together in the IT sphere to deliver comprehensive top quality integrated solutions.

YAT Learning Solutions has ever since taken many reforming phases until it reached its mature academic and professional status and soon proved itself as the IT training leader in the Egyptian Market. YAT spans over a number of ten prestigious branches covering all over Egypt including Cairo, Giza, Alexandria, Delta, Canal and Upper Egypt. With more than 100,000 trainees graduating from YAT Learning Centers and serving in the workforce, we certainly can firmly say: “We reshape minds, careers and even lives”! Throughout our path to the top of the IT training Industry we have achieved various challenging points on the road. YAT has gained various authorizations from most well-recognized leading universal companies in the IT Field. Moreover, YAT is the only authorized training establishment in the Middle East to some of those universal leaders.
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