إحدى أكبر التحديات التي تواجه الشركات ومس شاهد المزيد...
Handling any data processing/entry/organizing tasks requested. Entering data from source documents within time limits. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking the output. Adding Articles to Online Magazine.
Handle the translation/proofreading assignments Conducting periodic quality checks of translations produced LV external resources Translating/proofreading/and QAing translation samples provided to new, current and potential clients Providing detailed feedback on client's queries and counter-feedback in case clients' feedback is disputable Answering clients' queries in terms of regional and country-specific linguistic requirements Ensuring that client's feedback and special requirements are applied properly
Responding to queries via chat, email, or phone Training other staff members on troubleshooting and diagnosing problems Writing, editing, and revising training manuals for new and updated software and hardware Providing technical assistance for questions and problems Resolving problems with networks and other computer systems Following up with customers to ensure full resolution of issues
Managing inbound calls in a timely manner. Providing courteous and professional phone support to customers. Updating customers account data, as required. Assist in resolving customers inquires/complaints . Troubleshoots problems and provides information. Maintains and improves quality results by adhering to standards and guidelines. Fulfills all duties as communicated and assigned by the call center supervisor Preforms other duties as assigned.
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