Credit Agricole Egypt

Responsible for Acquiring New Merchants to CAE Introduce and sell Ecommerce Service to existing CAE Clients Responsible for visit and follow our Clients. Coordinate with internal teams during preparation of quotes to address client concerns and questions. Provide follow-up sales support, both verbally and with written documentation. Using Spreadsheets or Excel (pivot tables, vlookups etc) in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement. Having the ability to multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail. Provide market feedback to the E-com Manager regarding competitive offerings, prospect needs and generate product development ideas

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Mid Career / Senior
  • 16
  • 1096
Credit Agricole Egypt

Business origination (through development of either existing relationships or prospects) to achieve budgets. Cross-selling of all the various business lines of CAE or the CA Group Maintain an active calling program with all calls being recorded in the CRM. Ensure that KYC's are properly maintained at all times. Ensure timely submission of annual reviews. Account Management in terms of “Marketing, Risk management, Cross selling, client requests”. Early identification and reporting of potential problematic accounts. If required, preparation of work out situation to be handled by the DAS unit. Focal Point for any compliance issue. At all times, maintain a good knowledge and understanding of CA's credit policy and procedures and CBE regulations.

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Mid Career / Senior
  • 12
  • 1121
Credit Agricole Egypt

Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship Provide the assigned portfolio of affluent customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty Maintain a superior customer service experience including pre-empting issues and proactive servicing Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered Maximize profitability from the priority base Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers Up-sell and cross-sell other bank products and services to existing customers Minimize customer attrition Maintain customer contact Train and coach subordinates (Particularly new recruits + graduate trainees) Assist Branch manager in the setting of sales action plan related to the branch Periodical evaluation of performance level versus target Follow-up with other (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases Follow-up / track in coordination with branch manager on the progress of outbound calls, referrals from teller counter, in addition to the preparation and submission of weekly activities

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Manager
  • 26
  • 1366
Credit Agricole Egypt

Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship Provide the assigned portfolio of intermediate customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty Maintain a superior customer service experience including pre-empting issues and proactive servicing Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered Maximize profitability from the priority base Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers Up-sell and cross-sell other bank products and services to existing customers Minimize customer attrition Maintain customer contact

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Entry Level
  • 124
  • 4558
Credit Agricole Egypt

Business origination (through development of either existing relationships or prospects) to achieve budgets. Cross-selling of all the various business lines of CAE or the CA Group (Payroll, Corp. Credit Card, Private Banking, Online, referral) Maintain an active calling program with all calls being recorded in the CRM. Ensure that KYC's are properly maintained at all times. Ensure timely submission of annual reviews. Account Management in terms of “Marketing, Risk management, Cross selling, client requests”. Early identification and reporting of potential problematic accounts. If required, preparation of work out situation to be handled by the DAS unit. Focal Point for any compliance issue. At all times, maintain a good knowledge and understanding of CA's credit policy and procedures and CBE regulations.

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Mid Career / Senior
  • 13
  • 737
Credit Agricole Egypt

Target efficiency, productivity while actively supporting customer acquisition and satisfaction through full process re-engineering. Support functional business managers/ users in deriving for best practices/ processes and ensure IT capabilities to support the business. Provide innovative solutions for strategic cost management and optimization of internal and customer oriented processes. Promote process automation to reduce TAT and cost per activity in a sustainable and measureable manner. Ensure validation from concerned parties and strict follow-up of Transformation’s recommendations till implementation Handle transformational projects through direct management Define and ensure efficient planning, identify tasks for achieving the goals with the available resources Manage, monitor, and control daily all project’s activities to ensure successful delivery as per budget and within timeline Proactively manage changes in project scope, identify potential issues and organize contingency plans Handle project closure to ensure that objectives are met Handle organization and business change within policies, processes and procedures Carry out change management activities based on a situational awareness of the details of the change and the groups being impacted by the change, i.e. identify training needs, department capacity impact, P&A update Coordinate with Policy and Assurance sub-department within TOP to ensure that all changes as a result of process re-engineering, business optimization and/or projects are reflected onto bank procedures and corresponding policies Coordinate with Information Security sub-department within TOP to ensure that all changes as a result of process re-engineering, business optimization and/or projects are in complete alignment with Information security policies and procedures and that all implementations meet bank security standards in a sustainable manner Maintain oversight over all transformational projects Handle change controls implementation, governance adherence and ensure successful completion of all projects against established business cases. Ensure that all transformational project attain established business benefit through continuous development of KPI to be measured after project completion against target thresholds to ensure effective benefit attainment of all key projects and programs under the transformational agenda. Prepare and/or present status updates to senior management, stakeholders and internally in TOP

Employment Type
Unspecified
Job Role / Function
Accounting/Banking/Finance
Career Level
Manager
  • 12
  • 1050
Credit Agricole Egypt

As a part of Retail Credit and collection strategy you will be responsible for: Take part in data-driven projects from definition to execution, from defining metrics to communication actionable insights. Conduct detailed data analysis on data across multiple data sources used across business units, to evaluate business processes and identify key insights. Ability to deliver complex analytical output to a non-expert audience. Develop dashboards and general data visualization using MS Excel Regular interactions with stakeholders to understand their challenge and recommend solutions from data. Present conclusions to multiple stakeholders in clear and concise manner.

Employment Type
Unspecified
Job Role / Function
Information Technology
Career Level
Mid Career / Senior
  • 23
  • 866
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