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To support designated Lines of Business (LOB) through the implementation and processing of various HR services and systems and acts as the HR focal point for LOB managers and employees on HR/Corporate policies and procedures to ensure the provision of effective and customer oriented services.
To plan and implement Public Relations (PR) and content strategy to nurture a strong industry network, increase awareness and develop an enviable corporate image, in addition to developing and executing effective communication and media relations programs in order to enhance the public image of the bank.
To handle all Learning & Development (L&D) operational activities covering in-house, local and overseas programs in addition to post graduate studies and digital leaning solutions to ensure efficiency & effectiveness of delivery in alignment with the approved training plan maintaining the set standards.
To maintain the effective relationship with a group of Governmental & Public Sector portfolio clients, None Borrowing companies and strategic individuals’ accounts, in addition providing outstanding financial products/ services to enhance and promote client’s focus, satisfaction, long-term loyalty, resulting in maximizing profitability, share of wallet, liabilities market share, fully secured loan booking, penetration and utilization rates.
To collect the overdue and over limit amounts from assigned customers’ segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.
Conduct full analysis on credit cases submitted for one of Business Banking lending solutions and prepare their credit packages, follow up on their performance to ensure complying with the relevant credit policy, Bank Policies & CBE regulations within the defined TAT.
Responsible for reviewing the Business Banking unsecured loans Portfolio through MIS reports analysis and diagnostics for actions to be taken on adverse trends ensuring compliance with portfolio guidelines. In addition, to assist in the formulation of credit policies for SME Risk including the BB Policy Guide and all Product Programs launched for after liaising and coordinating with business.
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