Concentrix

Concentrix is hiring offshore Account Advisor for Italian Account With the following requirements: Excellent or Fluent Italian speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Full time
Salary
9,000 - 10,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 4
  • 1020
Concentrix

Concentrix is hiring a Customer Service Advisor for the French Account With the following requirements: Fluent French speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Full time
Salary
9,000 - 10,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 4
  • 590
Concentrix

Concentrix is hiring offshore Account Advisor for German Account With the following requirements: Excellent or Fluent German speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Unspecified
Salary
10,000 - 15,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 0
  • 554
Concentrix

Concentrix is hiring offshore Account Advisor for Greek Account With the following requirements: Excellent or Fluent Greek speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Full time
Salary
10,000 - 15,000 EGP - Egyptian Pound
Job Role / Function
Customer Service
Career Level
Entry Level
  • 5
  • 627
Convergys

Concentrix is hiring offshore Account Advisor for Portuguese Account With the following requirements: Excellent or Fluent Portuguese speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Full time
Salary
10,000 - 15,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 5
  • 1023
Concentrix

Concentrix is hiring offshore Account Advisor for Italian Account With the following requirements: Excellent or Fluent Italian speakers B2 level minimum Good communication skills Good negotiation skills Graduates

Employment Type
Full time
Salary
9,000 - 10,000 EGP - Egyptian Pound
Job Role / Function
Customer Service
Career Level
Entry Level
  • 3
  • 616
Concentrix

As a Customer Service Advisor within our friendly and supportive team, you will be responsible for: handling incoming inquiries from French-speaking customers via the phone, email and on online, providing support for customers to effectively resolve their queries, using your knowledge of your client products and/or service to enhance sales, brand loyalty, and the customer experience, updating our systems with complete and accurate details regarding your customer interactions.

Employment Type
Full time
Salary
9,000 - 10,000 EGP - Egyptian Pound
Job Role / Function
Customer Service
Career Level
Entry Level
  • 5
  • 607
Concentrix

As a Support Professional, you’ll be troubleshooting for Office 365 Cloud customers and helping them out with any problems or questions they may have about their software. Using your expert knowledge, you’ll do whatever it takes to get to the bottom of the issue, making sure they get a first-class experience along the way.

Employment Type
Full time
Salary
10,000 - 15,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 21
  • 886
Concentrix

Earn up to 15,000 Gross salary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Employment Type
Full time
Salary
15,000 - 20,000 Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
  • 2
  • 718
Concentrix

Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer Troubleshoot basic and routine customer issues that are technical in nature, including hardware, software, networking, or other designated client products Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed Solve problems that are generally unstructured and require extensive use of conceptual thinking skills Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer Clarify customer requirements; probe for understanding Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Grads only. Must to be certified any of this courses ( PHP, HTML5, CSS3,SQL Server, MySQL ,UML, LAN , WAN ,VLAN, HAproxy, DHCP, DNS, CCNP, CCNA ). (B2/C1) English language level is a must.

Employment Type
Unspecified
Job Role / Function
Information Technology
Career Level
Entry Level
  • 5
  • 621
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