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• Welcomes customers by determining their coffee interests and needs. • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. • Generates revenues by attracting new customers; defining new and expanded services and products. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Receive payments for product sold- whether by cash, check, vouchers, credit cards, or automatic debits. • Provide assistance to customers by making available information on products, and their benefits. • Ascertain the amount of cash in cash drawer at the start of every shift. • Assist customers by providing information and resolving their complaints. • Supervise other staff and provide on-the-job training when asked to
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