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Participate with the Talent acquisition manager in designing and developing of annual manpower plan that determines the current and forecast of staffing needs. Conduct interviews and selection cycle, including screening calls, assessments, and in-person and panel interviews, Identify and refine the most suitable talent from available candidates. Develop a pipeline of qualified diversified candidates by using standard and creative sourcing methods to fulfill manpower needs. Accountable for sustaining positive candidate experience through maintaining a professional hiring cycle starting from sourcing, screening, and interviewing till sending the employment offer. Ensure readiness of hiring documents of newly hired calibers to be delivered to the personnel Section on the hiring date. Prepare and launch internal job posting announcements according to the company’s relevant criteria while considering the alignment of approvals. Conduct promotion interviews according to the company’s set criteria and relevant KPIs to select the best fit for the position. Use social media platforms to share employees’ testimonials and success stories in order to foster employer branding and maintain company image. Manage employer review websites such as glass door, and oversee comments and posts on daily basis to raise a flag in case of any negative feedback. Participate in the onboarding process early stages to develop employee enthusiasm from joining the company to engagement experience. Conduct exit interviews and discuss with the direct manager to assess overall employee experience and identify retention and engagement opportunities. Finalize Talent acquisition relevant documents considering the alignment of procedures and approvals.
Update all the organization’s Job descriptions by conducting Job analysis meetings, and questionnaires that provide detailed information about job positions to facilitate the Job evaluation process when requested or any charge applies. Review current Key Performance Indicators in order to measure employees’ performance in an accurate manner. Participate in Performance management cycle including End of year appraisal, coaching sessions, and mid-year review; identify the areas of improvement to develop performance levels; ensure abiding by the bell curve assigned each year. Update organization charts once per month to reflect the terminations, resignations, reallocation, new hires, and all the input retrieved from the Personnel Department. Participate in Competency framework design that measures current competency levels and ensure all employees have the expertise needed to add value to the business. Implement all internal communications including announcements, videos, awareness sessions, e-mails, and policy communication also promote internal branding. Participate in the Engagement survey program including provider selection, script selection, survey launch, and development of action plans in reference to survey results. Implement a Reward and Recognition framework to support and encourage the employees to give ultimate performance and ensure efficient execution by HRBP.
Monitor the execution process of development and update of EGIC’s all Job descriptions through conducting Job analysis meetings, and questionnaires that provide detailed information about job positions to facilitate the Job evaluation process when requested or any change applies. Oversee the current Key Performance Indicators and direct the setting and formulation of new KPIs proposals based on the objectives to measure employees’ performance in an accurate manner. Design and revamp the Competency framework that measures current competency levels and ensures all employees have the expertise needed to add value to the business and promote internal branding. Design a Reward and Recognition framework to support and encourage the employees to give ultimate performance and ensure efficient execution by HRBP. Plan onboarding process and procedures for newly hired calibers to be acclimated talent quickly and reduce the time to productivity and create a positive candidate experience and retain employees and ensure efficient implementation and execution. Ensure that organization chart updates reflect positively on the productivity of the organizations and are conducted once per month as it reflects the terminations, resignations, reallocation, new hires, and all the input retrieved from the Personnel department. Design and ensure efficient execution of all internal communications including announcements, videos, awareness sessions, e-mails, and policy communication. Identify the suitable and proper Engagement survey program including provider selection, script selection, survey launching, and development of action plans in reference to survey results. Develop OD and L&D team performance, provide team direct support and monitor day-to-day operations to ensure that all work activities are carried out in an efficient and procedurally compliant manner
Implement plans for various marketing and event activities to ensure they properly serve the purpose of these activities and support in achieving the overall target. Handle all aspects of event planning, such as venue recommendation, seating, dining, badges, and guest list to ensure proper coverage that will serve the success of event implementation. Initiate and present events proposals that fit the set budget to ensure efficiency in addition to the effectiveness of the planned events Coordinate event entertainment, including music, performers, and guest speakers to ensure they associate with the overall scope of the event. Communicate with the design team to create effective invitations and advertisements for each event, and when necessary craft marketing materials such as print and Internet advertisements for individual events to ensure consistency with the scope of the event and the company’s identity. Manage budgets, issue invoices and collect payments in a timely manner, and create comprehensive financial reports in alignment with the financial department to ensure compliance with the company’s financial policies. Manage and oversee events on the day of delivery, including tracking complaints, problem-solving, welcoming guests, directing event set-up, registration, communicating with staff, and organizing vendors to ensure successful delivery and implementation of the event and guests’ satisfaction; as an enhancement to the company image in guests’ perception. Maintain a good working relationship with vendors and venues to guarantee serving other future events if needed.
Communicate and collaborate with third party providers to develop content creation, designs and media buying as per company’s annual objectives and marketing strategies. Develop the monthly calendar through reviewing all content scheduled to be published online, in order to ensure that marketing messages are effectively communicated to the company's target audience. Participate in developing and increasing the reachability efforts through aligning with relevant parties so to ensure full utilizing of all online mediums and platforms to increase reachability and spread brand awareness. Handle all social media pages and respond to users requests and gather feedback then align with relevant departments; marketing, export, R&D, call center and CS. Implement social media strategy through conducting competitive research, benchmarking, new tools or applications, so that to stay updated with recent marketing trends and ensure following efficient and cost-effective practices. Update company website with any new launches, articles, newsletters or HR vacancies to ensure delivering updated reflection of the company’s operations to actual and potential customers and candidates. Follow up and update mobile application in terms of performance, reachability, new lunches and products and website daily in terms of ranking, license renewal host/domain, security license, content optimization and enhance SEO performance of EGIC website.
Identify business requirements through understanding and assessing the gathered data in order to uncover areas of improvement, market threats and possible solutions. Extract and Analyze relevant reports to support the decision-Making process and to provide consistent insights from operational perspectives to Stakeholders. Monitor closely flow of work and track database variances to maintain ongoing detailed business analysis process. Recommend insights and efficient ways to operate according to operational performance outcomes.
Research and explore the potential global market for EGIC products and prepare a timely report on a geographical location basis. Carry out sales negotiations within the framework of established price, terms, and payment conditions and commercially close the contract. Maintain and develop a good relationship with customers and prospects in order to get good mileage for business opportunities. Prepare and update the customers and project profiles and recommend sales plans and strategies to management exploring and developing new business opportunities in overseas markets. Generate leads and export sales for new territories as per business development strategy Ensure the existing clients are retained and maintained while developing the new customers in the assigned region Ensure achievement of region export sales target and negotiate with clients on prices to increase EGIC’s international sales from all products. Follow up on all the shipments from origin to a final destination and participate in solving any issues that slow down or hamper the export procedures and activities Coordinate with the Manufacturing unit and R&D to ensure the required specifications of clients are carried out at the high standard required. Insert samples and promotional materials in the shipments loading with an agreed and standard percentage of shipment value to spread sales of other EGIC’s products. Participate in the selection of international exhibitions and fairs and conduct seminars with clients in assigned regions to improve the overall growth and development of the organization’s business. Conduct regular customer visits to develop the business and ensure customer satisfaction, loyalty and receive feedback. Manage the operation team performance to ensure that all work activities are carried out in an efficient
Participate in developing the company’s inventory management strategy with the aim of controlling costs within budgetary limits and generating savings. Approve samples and prototypes for the marketing and sales departments and discuss justifications or recommendations about changes with the CFO. Audit the purchasing and sales departments, CS, and warehouse to prevent overstocking and review gifts releasing and approve on PRs in order to ensure compliance with the accredited budget. Review SAP records to ensure that no discrepancies are being reflected on the system, and to ensure information is recorded accurately. Audit on inventory documentation cycle in terms of security, vendor receipts, and delivery notes to ensure the cycle is properly locked. Follow up on all operations and procedures of distributors’ warehouse. Review policies of all inventories incoming items and documents through aligning with the Quality Control Department, to ensure that they released approvals on shipments and received them successfully. Review records of expected stocktaking quantities against the actual quantities to investigate spotted gaps and identify the needed adjustments and action plans. Audit the pin Allocations on the SAP system to trace any unallocated inventory to ensure the prevention of having an exaggerated profit margin. Set and review gifts criteria for plumbers; for the annual events of the plumbers in alignment with the CS Department and ensure all plumbers took their entitlement and attend events. Participate in the selection, training, setting of individual objectives, and managing team performance evaluation in order to maximize subordinate performance.
Check the accuracy and validity of payment and disbursement requests received from all departments, as well as the attached invoices, and revise them properly to ensure acquiring complete documentation and assistive documents, from relevant parties, to proceed with the payment’s alignment of approvals. Inspect payouts, assure that taxes are deducted, and on foreign payouts, assure that customs and insurance are taken into account. Review them with the payment invoices and then record them on the SAP system, ensuring all signatures are properly placed and aligned with the company’s financial regulations and procedures. Conduct the three-way match for the local, foreign, and manufacturing, by comparing and matching three documents; the POs, the invoices, and the receiving report of goods; to ensure the accuracy of all information and that only authorized purchases are being paid for. Revise all POs –Payment Orders- on the system for all local departments by comparing all prices to invoices, and reviewing all drafted contracts before handling payments, to ensure payment accuracy and compliance with the organization’s financial policies. Review cheques received from treasury and compare the cheques with invoices registered on SAP to ensure all payments are successfully processed to the right vendors’ accounts and that there are no excessive payments given. Maintain numerical records and financial data, in order to consistently create accurate financial statements upon requests and ensure the adequate presence of these documents, As a result, extract reports easily and present them once needed. Stamp all processed payments’ documents; create vouchers for all the documents; to document the internal process the payment had gone through; in case the information is needed for future reference and to ensure availability and readiness of financial records for auditing visits.
Serve as the first point of contact for users seeking technical assistance over the phone or the e-mail. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by users. Walk the users through the problem-solving process and direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow up and update users’ status and information and deliver any feedback or suggestions by customers to the appropriate internal team.
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