Call Center/Customer Service Agent - Offshore Account

Egy Fancy Designs
Shubra, Cairo

Posted

  • Years of Experience

    1 - 3

  • Career Level

    Entry Level

  • Employment Type

    Full time

Job description

    Fluent English Customer Service Representatives are needed for a new Offshore account (USA) Answering incoming calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers’ needs, clarify information, research every issue and providing solutions Manage and resolve customer complaints. Provide customers with service in a friendly, confident and knowledgeable manner. Working Conditions Location: Shoubra, A3'a Khan Towers Fixed working hours: 1:00 PM – 9:00 PM (Female) 3:00 PM – 11:00 PM (Male) 11:00 PM – 07:00 AM (Male) Fixed 2 Days Off job requirements 1 to 3 years Not Specified at least Business Services - Other Consumer Services Telecommunications Job Roles: Customer Service/Support
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