Increasing profitability of existing product lines by encouraging clients to use added value services wherever possible. Delivering good customer service by responding swiftly to queries and concerns from clients. Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors 39 products. Maintain good working relationships with clients. Introducing new products and promoting them through regular visits and frequent communication. Assisting in the preparation and processing of general claims, policies, endorsements and declarations.