Front Desk Agent

Fairmont Hotels & Resorts
Ajman, UAE

Posted

  • Employment Type

    Full time

Job description

    First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
    Hotel Overview:
    Ideally situated on the Arabian Gulf in Ajman, UAE, the Fairmont Ajman has opened in May 2015. The hotel will be in close proximity to both the Sharjah and Dubai airports. The hotel features 252 guestrooms and suites, including two luxurious penthouse offerings, a multitude of dining options and fitness facilities. The beachfront location will offer guests a wide range of leisure activities including water sports and diving as well as access to shopping and cultural excursions. Event planners can take advantage of 2,000 square meters of indoor function space as well as outdoor facilities.
    Summary of Responsibilities:
    Reporting to the Duty Manager, responsibilities and essential job functions include but are not limited to the following:
    • Consistently offer professional, friendly and engaging service
    • Greet, check in and settle guest accounts while ensuring all service standards are followed
    • Assist guests regarding hotel facilities in an informative and helpful way
    • Follow department policies, procedures and service standards
    • Follow all safety policies
    • Other duties as assigned
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