Call Center Agent

Egpay
Cairo

Posted

  • Career Level

    Entry Level

  • Employment Type

    Full time

Job description

    Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions Provide service information to customers Follow up customer calls where necessary Meet team qualitative and quantitative targets job requirements More than 1 year Not Specified at least Internet/E-commerce Retail Telecommunications Job Roles: Customer Service/Support
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