Reservation Manager (Hotels) - Alexandria

Paradise Inn Hotels & Resorts
Mahta Alraml, Alexandria

Posted

  • Career Level

    Manager

  • Employment Type

    Full time

Job description

    Scope Of The Role: Implement Reservation management operations, procedures and best practices. Identify new revenue opportunities. Provide daily, weekly and monthly reporting. Optimize and expand distribution partnerships. Act as overall business development consultant for the hotel manager/owner. Challenge and influence hotel to improve service level and operational standards. Build and maintain strong working relationships with levels of staff at the client hotel. Travel regularly to each hotel. Embed a revenue management culture. Duties: Oversee reservation management and distribution strategy of the hotel and manage day to day yield operations Daily pick-up analysis, strategy adjustments and reporting Perform competitive benchmark studies and follow market trends Create and maintain a 13-month rolling demand calendar Create and develop pricing strategies in conjunction with the individuality of each hotel Provide weekly dynamic forecast of expected results, variances and budget comparisons Manage and oversee strategy for all 3rd party distribution Responsible for assessing, analyzing and pricing group business strategies Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies Ensure all related systems are configured correctly, validated and working to full capacity Oversee and audit the standards and operations of the reservations department Ensure web site booking process is maintained up-to-date and functional Ensure hotel personnel is fully competent in the use of all systems Work in liaison with hotel sales and reservations departments as a team Regularly check the input and the quality of data (segmentation, denials tracking, etc…) Conduct quarterly property performance review and develop strategic and tactical action Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…) Reduce the cost of distribution by finding new less expensive means of delivering business Prepare outline for and support the annual revenue budget process Inspire Hotel’s HODs to further embed a revenue management culture Advice and coach the client in other operational areas Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas Any other reasonable requests made by management job requirements More than 7 years Not Specified at least Hospitality/Hotels
Read More Read Less
Recent Jobs

Download Jobzella Mobile App

Jobzella mobile app for Android and iPhone