Social Media Assistant

British Council


  • Career Level

    Entry Level

  • Employment Type

    Full time

Job description

    To project a professional image of British Council and provide a high quality, welcoming and efficiently integrated enquiry service for the full range of the British Council’s English and Exams activities, product and services through the call centre. To meet customer Service Excellence standards in all contacts with customers. Call Centre agents spend their shifts answering customers calls across a number of areas (Teaching Centre, Exams, programs, projects. etc.), including answering enquiries, handling complaints, providing information and troubleshooting problems. job requirements More than 1 year Not Specified at least Education Job Roles: Customer Service/Support Marketing/PR/Advertising Media/Journalism/Publishing
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