Customer Service Manager

No Name
UAE - Abu Dhabi

Posted

  • Salary


    6,000 - 7,000 Unspecified

  • Career Level

    Excutive/Director

Job description

    Oversee employee performance and development. Assure that customer service quality standards met customer needs. Manage a call center for inbound customer service calls and outbound marketing campaigns. Ensuring that a call center yearly plan is proposed and followed. Provide emotional customer experience. Coaching staff and providing regular and documented feedback. Report customer feedback.
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