Operations Manager

No Name
Qatar - Doha

Posted

  • Salary


    6,000 - 7,000 Unspecified

  • Career Level

    Excutive/Director

Job description

    Conduct regular store visits to review operational standards and monitor quality of customer service. Observe the standards and provide feedback to store managers. Ensure optimum staffing levels are maintained. Ensure that the training, development and motivation of staff in the stores are implemented. Manage and control all aspects of stock management of the company, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss. Contribute to sales plans for the company implement activities as per the agreed plan and carry out cost control measures to achieve set targets. Oversee the implementation of customer service standards in the units, and ensure customer satisfaction and efficient handling of complaints. Keep up to date with market trends pertaining to industry, customer preferences and competitor activities.
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