IT Technical Support Executive

Cratis International
Ajman - United Arab Emirates

Posted

  • Years of Experience

    2 - 3

  • Employment Type

    Full time

Job description

    We are a leading Software solution provider in UAE and we are seeking dynamic IT Technical Support Executive. Our applications are in use for major trading companies, supermarkets, restaurants, cafe lounges, retail outlets, warehouses, advertising companies, educational institutions, and so on. Job profile Software and hardware installation and configuration Troubleshooting hardware software issues Networking configuration Respond in timely manner to support calls Provides timely solution of issues inquiries Provide Software training to clients The candidate should meet following criterias Any graduate with min 2 years of UAE experience in a technical support role. Proven experience in networking Windows Installation Trouble shooting POS ERP software knowledge is a plus, but not mandatory Strong problem solving skills excellent communication skills Driving license is mandatory Available for immediate joining Role Description: Key Responsibilities/KRAs/KPIs: We are a leading Software solution provider in UAE and we are seeking dynamic IT Technical Support Executive. Our applications are in use for major trading companies, supermarkets, restaurants, cafe lounges, retail outlets, warehouses, advertising companies, educational institutions, and so on. Job profile Software and hardware installation and configuration Troubleshooting hardware software issues Networking configuration Respond in timely manner to support calls Provides timely solution of issues inquiries Provide Software training to clients The candidate should meet following criterias Any graduate with min 2 years of UAE experience in a technical support role. Proven experience in networking Windows Installation Trouble shooting POS ERP software knowledge is a plus, but not mandatory Strong problem solving skills excellent communication skills Driving license is mandatory Available for immediate joining
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