Cluster Sales Manager - Leisure

Fairmont Hotels & Resorts
Ajman, UAE


  • Employment Type

    Full time

Job description

    Selling a memorable experience in an authentic location is the essence of a Sales Manager's role at Fairmont Ajman and Fairmont Fujairah Beach Resort. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.
    Hotels Overview:
    Fairmont Ajman
    Ideally situated on the Arabian Gulf in Ajman, UAE, the Fairmont Ajman has opened in May 2015. The hotel is in close proximity to both Sharjah and Dubai airports. The hotel features 252 guestrooms and suites, including two luxurious penthouse offerings, a multitude of dining options and fitness facilities. The beachfront location offers guests a wide range of leisure activities including water sports and diving as well as access to shopping and cultural excursions. Event planners can take advantage of 2,000 square meters of indoor function space as well as outdoor facilities
    Fairmont Fujairah
    Located on the east coast of the United Arab Emirates with sweeping views of the Gulf of Oman and lauded for its natural beauty set against the backdrop of the historic Hajar Mountains, a Fairmont flag will fly at Fairmont Fujairah. The project will consist of a 194-room hotel with dedicated meeting facilities, a Willow Stream spa and a marina. The hotel is scheduled to open in the last quarter of 2016.
    Summary of Responsibilities:
    Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following:
    • Consistently offer professional, friendly and engaging service
    • Ensure prompt and courteous service is extended to both internal and external customers
    • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
    • Solicit group and banquet business through action plan preparation and execution
    • Establish parameters, quotes and negotiate prices, confirming by written contracts
    • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
    • Maintain accounts, contact, activity and business details within the appropriate software applications
    • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
    • Prepare weekly, monthly, quarterly and annual reports
    • Balance operational, administrative and client needs
    • Follow departmental policies and procedures
    • Follow all safety policies
    • Other duties as assigned
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