Customer Service Agent ( 3 Months Contract )

ariika
Cairo - Egypt

Posted

  • Employment Type

    Full time

Job description

    Maintain updated knowledge of all company products and services in order to provide adequate education to customers. Provide information and instructions about relevant products and services. Make product and service suggestions to meet the customer s specific needs. Field incoming phone calls and respond to phone messages from customers. Promptly respond to customer questions submitted via email or our website. Answer customer questions and provide information to resolve any issues. Obtain necessary information from customers to adequately follow up. Document important customer information for future reference. Collect and record customer feedback and information, and share that with appropriate departments and team members. Foster and maintain relationships with customers to improve our retention rate.Working Hours: 5 days a week 2 days off on rotational basis working from 10 7 pm.job requirements0 to 1 yearsNot Specified at leastFurniture
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