Call Center Agent - Job Opportunity

TASC LABOUR SERVICES L.L.C
Ajman - United Arab Emirates

Posted

  • Years of Experience

    3 - 8

  • Employment Type

    Full time

Job description

    Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets
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