Customer Service Manager

No Name
Saudi Arabia - Riyadh


  • Career Level


Job description

    Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews preparing and completing action plans resolving problems completing audits identifying customer service trends determining system improvements implementing change. Accomplish customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees communicating job expectations planning, monitoring, appraising, and reviewing job contributions planning and reviewing compensation actions enforcing policies and procedures. Improve customer service quality results by studying, evaluating, and re designing processes monitoring and analyzing results implementing changes.
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