Customer Service Manager

No Name
Saudi Arabia - Riyadh


  • Salary

    6,000 - 7,000 Unspecified

  • Career Level


Job description

    Ensuring that a call center yearly plan is proposed and followed. Provide emotional customer experience. Coaching staff and providing regular and documented feedback. Report customer feedback. Oversee employee performance and development. Assure that customer service quality standards met customer needs. Manage a call center for inbound customer service calls and outbound marketing campaigns.
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