Customer Service Manager

No Name
UAE - Dubai


  • Salary

    6,000 - 7,000 Unspecified

  • Career Level


Job description

    Responsible for the supervision of staffs within the customer service department. Responsible for the training of customer service officers and representatives. Manage the needs/requirements of high revenue commercial accounts through extensive follow up procedures. Perform market research surveys amongst client base to seek feedback on sales techniques, follow up methods and quality of after sales service. Improving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues. Controlling the operations servicing part for all departments. Maintaining relationship with client and suggesting appropriate investment products. Establishing and developing relationships with Multinational and corporate Daily checking all branch reports staff activities
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