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Call Center Travel Agent

Egypt - Giza


54 4549
  • Salary

    2,000 - 3,000 EGP - Egyptian Pound

  • Job Role / Function

    Sales & Business Development

  • Manage others


  • Vacancies


  • Years of Experience

    3 - 5

  • Career Level

    Mid Career / Senior

  • Degree


  • Nationality


  • Gender


  • Employment Type

    Full time

  • Expiry date

    05 Apr 2019

Job description

    Obtains client information through inbound/outbound telephone calls; interviewing clients; verifying information.
    Determines eligibility by comparing client information to requirements.
    Stablishes policies by entering client information; confirming pricing.
    Informs clients by explaining procedures; answering questions; providing information.
    Maintains communication equipment by reporting problems.
    Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
    Updates job knowledge by studying new product descriptions; participating in educational opportunities.
    Accomplishes sales and organization mission by completing related results as needed.
    Arranging flights, accommodation and all other travel product
    Using a booking system to secure holidays for customers
    Collecting and processing payments
    Advising clients on travel arrangements, e.g. visas and passports
    Sending out tickets to clients
    Keeping clients up to date with any changes
    Dealing with complaints or refunds (not one of the perks, but someone's got to do it)
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Job requirements

    Verbal Communication
    Minimum experiences 3 years, Travel industry is preferable
    Phone Skills
    Data Entry Skills
    People Skills
    Customer Focus
    Customer Service
    Attention to Detail
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    Basic Salary plus Commission from sales - High commission up to 10%
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Additional Information

    Track records for your back ground is important to provide
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About this company

Tourasco Holidays
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