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Customer Service/Technical Support-English
Alexandria
Egypt - Alexandria
Egypt
Egypt - Alexandria
2022-04-05T12:36:47+00:00
Posted
-
Salary
8000 9000 Month
8,000 - 9,000 EGP - Egyptian Pound -
Job Role / Function
Customer Service
-
Vacancies
100
-
Years of Experience
0 - 1
-
Career Level
Entry Level
-
Gender
Unspecified
-
Employment Type
Full time
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Expiry date
04 Jun 2022
Job description
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As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:
Handling incoming inquiries from English customers via the phone, email and on online,
providing support for customers to effectively resolve their queries,
using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
updating our systems with complete and accurate details regarding your customer interactions.
Job requirements
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Fluent English communication and interpersonal skills (written & verbal)
Grades Only
1 Year of relevant Customer Service experience is a must
Highly motivated and strong work ethic.
Courteous, friendly, and professional manner
Strong computer skills and attention to detail
Ability to work to deadlines and targets
Flexibility in your approach to work to meet the changing needs of the business
Ability to work as a team member, as well as independently
Benefits
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Competitive salary
Customer Service English 6,000 to 7,500 EGP Gross.
Technical Service English 6,000 to 9500 EGP Gross.
A bright, modern and exciting place to work, with excellent staff facilities
Performance related pay
Voluntary Medical plan
Transportation allowance
Life insurance
Annual reward and recognition events
Holiday pay
Access to training and development opportunities
Additional Information
About this company
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.
Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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