English Contact Center Agent

New
Egypt - Cairo

Posted

11 732
  • Salary


    7,000 - 8,000 EGP - Egyptian Pound

  • Job Role / Function

    Customer Service

  • Vacancies

    50

  • Years of Experience

    Unspecified

  • Career Level

    Entry Level

  • Gender

    Unspecified

  • Age

    Min: 20

  • Employment Type

    Full time

  • Expiry date

    20 Aug 2022

Job description

    Speak Up Egypt has been tasked by the Egyptian Government through the Information Technology Industry Development Agency's (ITIDA) L2GO program to help build capacity in the Egyptian Contact Center industry by matching the right job applicants profile with the right Contact Center as well as helping the candidates develop their Language skills to able to get the best jobs with the best package in the industry.

    If you are interested in the Contact Center field and would like to develop you skills to become a global employee you are welcome to apply.

    We will help you secure a job in record time and shift your career to a better future.

    Note: This is a free subsidized service no fees apply.

    For more information please visit:
    https://itida.gov.eg/Arabic/Programs/Learn-To-Go-Offshoring/Pages/default.aspx

    Job Description:

    Managing Inbound and outbound calls in a timely manner.

    Following protocol when handling clients.

    identifying customers' needs, clarify information, and providing solutions.

    Answering Calls from clients professionally and responding to customer inquiries and complaints.

    Identifying, escalating priority issues and reporting to the high level management.

    Following up with clients when required.

    Rotational shift
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Job requirements

    Excellent Communication skills.
    Excellent or very good command of Spoken English. (B1+ to C1)
    Final Year Students & Graduates welcome to apply.
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Benefits

    - Transportation
    - Medical & Social Insurance
    - Bonuses
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Additional Information

About this company

Speak Up Egypt
With 100% English- speaking environment, Speak Up Egypt will help you learn English in the most natural way.

The Speak Up model is innovative, flexible and efficient which allows you to reach your specific goals faster and without disturbing your personal life or your professional commitments.

We have helped more than 50,000 learners world-wide develop their English language skills through our live-instruction learning programs and online learning platform
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