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French speaking massaging support engineer

Orange
Egypt - Cairo

Posted

2 4956
  • Job Role / Function

    Information Technology

  • Years of Experience

    2 - 4

  • Career Level

    Mid Career / Senior

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Expiry date

    13 Jun 2019

Job description

    Administration and supervision of SMTP "Simple Mail Transfer Protocol" Messaging services components (Solaris & Linux operating systems, Antivirus TrendMicro Software's (ISVW, IMSS), all MTA "Mail Transfer Agents" (SunOne, Postfix, …), Storage agents (Sun,…), Antispam software ( Sophos, …), LDAP Services ) as to maintain service availability and reduce risk
    Administrate the Messaging Management infrastructure ( Firewalls, DNS "domain name service" Servers, Alteon & layer 4 switches )
    Provide level 2 support as Subject Matter Expert of the Messaging customers for Orange's Managed SMTP Messaging services, for external and internal customers & Trouble-shooting and diagnosing problems leading to effective and efficient problem resolution in order to meet requirements of Service Level Agreements and contractual commitments to customer.
    Coordination with the others operational entities inside IT Services, as Customer Technical Support (Monitoring / Trouble Ticketing) acting as level 1 support teams & other ITD teams for others Line of Business ( Security, Other Messaging Line of Business )
    Participate to the oncall process
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Job requirements

    Experience in Messaging domains (MTA "Mail Transfer Agents", Messaging protocols, Mail routing, Anti-virus, Antispam technologies)
    Good knowledge & experience on Solaris, Linux (Redhat) system administration.
    Demonstrate skills & experience in Unix based Mailing systems (iPlanet, SMTP and LDAP protocols, SunOne, Postfix, Sophos, Oracle Communications Suite)
    Demonstrate skills in DNS "Domain Name Service", Firewalls management, Layer 4 Switches
    Solaris or Linux certifications (SCSA "Sun Certified System Administrator for Solaris", RCHT "Red Hat Certified Technician") is a plus
    Autonomous and self-organized.
    Customer oriented (Strong ability to work with International customers)
    Good communication (written and spoken)
    Languages: Fluent English, & French
    Ready to participate in on-call and shifts.
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Additional Information

About this company

Orange
Orange is one of the world’s leading telecommunications operators with sales of 40 billion euros in 2015 and 156,000 employees worldwide at 31 December2015, including 97,000 employees in France. Present in 28 countries, the Group has a total customer base of 263 million customers worldwide at 31 December 2015, including 201 million mobile customers and 18 million fixed broadband customers. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In March 2015, the Group presented its new strategic plan “Essentials2020” which places customer experience at the heart of its strategy with the aim of allowing them to benefit fully from the digital universe and the power of its new generation netw​orks.

Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).

For more information on the internet and on your mobile: www.orange.com, www.orange-business.com,

Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.
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