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IT Engineer

Egypt - Cairo

Posted

27 5108
  • Job Role / Function

    Information Technology

  • Years of Experience

    0 - 3

  • Career Level

    Entry Level

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Expiry date

    14 Jun 2019

Job description

    • To provide first-level support to customer service requests.
    • To understand support problems, analyze problem data and determine appropriate solutions.
    • To install, configure and maintain software and hardware systems.
    • To serve as main point of contact on all IT-related matters for the company infrastructure and
    implementation projects.
    • To respond and troubleshoots technical issues with the assistance of other Technical Services staff within an agreed SLA, Uptime, availability measures.
    • To comply with and helps to enforce IT/technical support standard policies and procedures.
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Job requirements

    • Must be graduated from Engineering or Computer Science.
    • 0 - 3 years of experience.
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Additional Information

About this company

SoftTrend
SoftTrend is a fast growing company specialized in Software Licensing and IT services.

Mission:

To become the market leader in the information technology field through maximizing
our partners’ and clients’ profits by using the state-of-the-art technology solutions to
reduce cost and improve efficiency.

Our great experience in the field of
Information technology helps us to serve our Customer’s needs and
requirements in the best way possible.
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