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IT Help desk Trainee

Egypt - Giza

Posted

18 1632
  • Job Role / Function

    Information Technology

  • Vacancies

    1

  • Years of Experience

    0 - 1

  • Career Level

    Entry Level

  • Degree

    Bachelor

  • Education

    engineering or Computer Science

  • Nationality

    Egypt

  • Gender

    Male

  • Age

    Min: 20 - Max: 23

  • Employment Type

    Internship

  • Expiry date

    01 Jun 2019

Job description

    Provide first & second line support for Agility Egypt IT services users, maintain the IT services availability at its max via close systems monitoring, tracking any incidents once raised and provide permanent fix for the problems, provide advice for users about how to use the IT services effectively, maintain data backups and apply security regulations as per the company policies, maintain IT infrastructure and do schedule checks to guarantee IT services efficiency and effectiveness.
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Job requirements

    V.Good command of spoken and written English Language.
    Excellent Information Technology Skills (Installing Hardware / Software, Troubleshoot).
    Hardware issues troubleshooting.
    Microsoft products support (Win 10 , Office , SQL , Server 2012, Server 2016).
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Additional Information

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