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Projects’ Engineer

Egypt - Cairo

Posted

9 3125
  • Job Role / Function

    Engineering

  • Years of Experience

    Unspecified

  • Career Level

    Entry Level

  • Gender

    Unspecified

  • Expiry date

    24 Feb 2022

Job description

    Projects’ Engineer - Cairo / Maadi (Full Time) with the below JD:
    Interface with customer (internal or external) and team to clearly define overall objectives, scope, project deliverable and milestones, and key risk areas.
    Initiate and deliver projects to fulfill customers’ requirements
    Review project proposal or plan to determine time frame, procedures for accomplishing project, staffing requirements, and allocation of available resources to various phases of project
    Maintain a constant communication channel with the client to review project updates
    Ensure that project plans are updated and signed off as needed.
    Obtain sign-off from clients on project plans and periodically review project updates to ensure agreement between customer and Xceed.
    Assign duties and responsibilities to project staff based on the work plan, and follows up the accurate implementation.
    Establishes work plan for each phase of project, and arranges for recruitment or assignment of project personnel.
    Organize and follow-up the activities and work of the project team to ensure that project activities are carried out and implemented in line with the agreed project plan.
    Coordinate with the concerned departments to allocate project team members
    Ensure projects achieves its intended outcomes through scope, time, quality, resource, and cost management
    Ensure project deliverables adhere to quality standards.
    Implement and execute project plans using appropriate resources ensuring that project objectives are achieved as laid out in the project plan and within the set quality standards.
    Generate projects status reports.
    Coordinate and act as the focal point with other functional areas as required by project.
    Establish project communication plan across all involved functions and stakeholders and follow-up with them to ensure the achievement of project objectives.
    Administer appropriate handover procedures to Operation Manager when the project reaches the stability phase ensuring the smooth transition from project to live phase.
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Job requirements

    Bachelor degree in Computer science/Engineering or equivalent.
    Language Skills: Fluent Arabic and English (Spoken/Written), French is a plus
    IT Skills: MS Office, knowledge of MS Project is a must
    PMP is a plus
    2+ years’ experience
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Additional Information

About this company

Xceed Contact Center
Xceed, Egypt’s leading business process outsourcing (BPO) and shared services company, In 2001 Xceed was founded to help clients around the world meet the requirements of the rapidly evolving global market.

Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions.
Xceed eyes expansion as a goal and a vision, as it connects four continents in eight languages through ten sites in Egypt, Morocco and Mauritius.

Xceed is fully owned by Telecom Egypt and has an overall operating capacity of more than 10’000 Omni-channel workstations and 8,000 remote agents, Delivering high-quality services across numerous industries, such as telecoms, fast food, technology, tourism, automotive, financial services, fast-moving consumer goods and healthcare. The company serves a number of and has continuous support from the Ministry of Communication. Its growing network of onshore and offshore corporate clients include key government accounts, Fortune Global 500 firms and a growing network of top industry clients.
Capitalizing on the ground breaking success in the contact center area, Xceed extended the services to include “Human resources outsourcing”, “Finance &Accounting outsourcing” and “BPO consutancy”
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