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Reservation Supervisor

Egypt - Giza


28 4539
  • Job Role / Function


  • Manage others


  • Vacancies


  • Years of Experience

    3 - 5

  • Career Level


  • Degree


  • Nationality


  • Gender


  • Employment Type

    Full time

  • Expiry date

    05 Apr 2019

Job description

    Checking on the availability of accommodations or transportation on a traveler's desired travel dates
    Reserving and taking payment for hotel rooms, ship cabins, tickets for transportation as well as other travel products
    Assisting customers choose among a variety of travel options
    Selling add-on travel products, such as tour tickets, travel insurance or upgraded seats or accommodations
    Providing support to customers who have already made a travel purchase by confirming, changing or canceling reservations
    Provide Customer Service
    Give Directions and Advice
    Maintain Records
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Job requirements

    Interpersonal skills – patience, a good listening ear, and confident communication are important skills a hotel reservation agent must rely on while assisting customers
    Minimum 3 years’ experience in Travel industry
    Organization skills – hotel, flight, cruise, transfer reservation agents usually manage large amounts of customer information and should be able to easily keep track of everything
    Memorization – reservation supervisor are expected to have an in-depth knowledge of all travel products, along with information about the surrounding area
    Patience – work as a reservation supervisor can include many stressful situations with a variety of customers, and suppliers are expected to remain calm and pleasant no matter the situation
    Technological proficiency – the duties of reservation supervisor are carried out on the phone or on the computer, and those in the role should be comfortable with using technology
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    Basic Salary plus commission from Sales
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Additional Information

    Proven track history
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About this company

Tourasco Holidays
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