Senior Technical Support Engineer

Egypt - Cairo

Posted

6 883
  • Job Role / Function

    Engineering

  • Years of Experience

    3 - 7

  • Career Level

    Mid Career / Senior

  • Degree

    Bachelor

  • Education

    Software Engineering

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Employment Type

    Full time

  • Expiry date

    14 Jun 2022

Job description

    Play BIGGER!

    Do you want to work in an exciting, rewarding, and collaborative environment where you are appreciated and valued? Are you passionate about IT, software development, business solutions, BPO, customer operations, etc.? Are Innovation, Talent, and Excellence part of your DNA?

    We are an international IT and Software Services company that provides exceptional experiences to customers around the world from our five offices in Egypt, Canada, and Poland. Over 70 global partners rely daily on our 800+ employees for superior Software Development and BPO/ Customer Operations services, Customer Experience, Customer Success Management, and innovative Business Solutions.

    We are growing – and fast. Join us, and let's grow together! Apply now.

    Your Responsibilities:

    • Operating system exposure (Windows), including familiarity with enterprise software environments and client-server architecture.
    • Ability to effectively communicate technical concepts to a variety of audiences with different levels of technical expertise
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Job requirements

    Skills & Qualifications required to succeed as a FlairsTech Senior Technical Support Engineer
    • MS SQL Database experience
    • Some experience establishing and maintaining client - server environments, including troubleshooting configuration issues
    • Customer service soft skills such as customer empathy, diplomacy, and problem ownership
    Education and/or Experience
    • 3+ years of experience in a progressively more responsible technical role
    • BS in Computer Science or related degree, or equivalent education plus relevant work experience.
    Language Skills
    • Ability to effectively communicate in the English language, both verbally and in writing.
    • Ability to read and interpret technical journals, specifications, international technical standards, etc.
    Essential Technical Skills
    • Good knowledge of Networks, Linux, API’s (XML &JSON)
    • Familiarity with enterprise software environments and client- server architecture

    Join us and play BIGGER!
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Benefits

    -Work from home policy
    -Corporate deals
    -Gouna office (accommodation available)
    -Medical & Life insurance
    -Shared accommodation (in Cairo)
    -Performance & appreciation vouchers
    -L&D Team
    -Vacation Policy: 21 days
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Additional Information

About this company

FlairsTech
Play Bigger!

Do you want to work in an exciting, rewarding, and collaborative environment where you are appreciated and valued? Are you passionate about IT, software, business solutions, and customer operations? Are Innovation, Talent, and Excellence part of your DNA?

We are an international IT and Software Services company that provides exceptional experiences to customers around the world from our five offices in Egypt, Poland, and Canada. Our 70+ global organizations rely daily on our 800+ employees for superior Software Development, BPO Customer Operations, Customer Experience services, as well as innovative Business Solutions.

We are growing – and fast. Join us, and let's Play Bigger! Apply now.
Read More Read Less
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