Technical Support Specialist - English Account

Egypt - Giza

Posted

3 571
  • Job Role / Function

    Technical

  • Manage others

    Yes

  • Vacancies

    15

  • Years of Experience

    1 - 3

  • Career Level

    Excutive/Director

  • Education

    Computer Science

  • Gender

    Unspecified

  • Employment Type

    Full time

  • Expiry date

    15 Dec 2020

Job description

    This position involves delivering excellent customer service to our customers.
    It is an exciting opportunity to work with one of the most recognized websites in the world and offers you a chance to experience the professional world of customer service.
    It is also an opportunity to bring your skills to our organization while providing a quality service to our customers and clients.
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Job requirements

    1. C1 English level is a Must, written and spoken.
    2. Microsoft Technical Experience is required. Technical Tier1,2,3 skills are needed, but those with Tier3 are highly preferred.
    3. Skill in providing an exceptional customer experience.
    4. Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
    5. Ability to work in a time-critical environment.
    6. Ability to provide pre-sales support. Plus promoting and selling products or services.
    7. Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
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Additional Information

About this company

Concentrix
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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