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Technical Support Specialist – Bilingual German & English
Giza
Egypt - Giza
Egypt
Egypt - Giza
2020-10-16T16:26:13+00:00
Posted
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Job Role / Function
Technical
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Manage others
Yes
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Vacancies
15
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Years of Experience
1 - 3
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Career Level
Excutive/Director
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Education
Computer Science
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Gender
Unspecified
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Employment Type
Full time
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Expiry date
15 Dec 2020
Job description
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This position involves delivering excellent customer service to our customers.
It is an exciting opportunity to work with one of the most recognized websites in the world and offers you a chance to experience the professional world of customer service.
It is also an opportunity to bring your skills to our organization while providing a quality service to our customers and clients.
Job requirements
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1. Level C1 German + B2 English are MUST, both written and spoken.
2. Microsoft Technical Experience is required. Those with Tier2/3 tech skills are highly recommended.
3. Skill in providing an exceptional customer experience.
4. Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
5. Ability to work in a time-critical environment.
6. Ability to provide pre-sales support. Plus promoting and selling products or services.
7. Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
Benefits
Additional Information
About this company
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.
Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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