Training coordinator

Egypt - Cairo

Posted

20 1841
  • Job Role / Function

    Education/Training

  • Manage others

    No

  • Vacancies

    2

  • Years of Experience

    0 - 2

  • Career Level

    Entry Level

  • Degree

    Bachelor

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Age

    Min: 22 - Max: 30

  • Employment Type

    Full time

  • Expiry date

    20 Mar 2020

Job description

    - Answer customer’s inquiries through (phone- face to face- what's app)
    - Follow up courses dates and customer satisfying
    - Organizing customers in and out of labs
    - Resolve and manage customer complains
    - Make evaluations for courses and solve any problems
    - Follows up on payments that are made through different methods (Vodafone Cash, CIB.cash
    money )
    - follows up with marketing team to make extra ads on courses that
    expect work.
    - Handling technical issues for customer with it team.
    - book for our clients on the system
    - Working on online schedule sheet to organize dates on labs
    - Working on an online sheet to calculate the payment for instructors
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Job requirements

    - Bsc or BA from a recognized University.
    - Military Status: Completed or Exempted.
    - Previous Experience in Customer Service face to face environment is highly preferred.
    - Good English
    - Very Good PC skills (word -Excel)
    - Has the ability to be effective in communication with others
    - Patient and intelligent to solve problems
    - Working under pressure
    - Cairo Residents only
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Benefits

    Social Insurance+Bonus
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Additional Information

About this company

ITShare
ITShare is an Egyptian Training Company (ISO 9001); founded in 2008 to provide IT, Executive
Coaching and Soft Skills Training of exceptional quality through.
ITShare provides state of the art technologies and turnkey solutions to its clients that fully support
their business needs from planning right through full operation, our methodology is to work hand in
hand with our clients in all sectors and support their business needs from inception to completion.
Mission Statement
To provide Executive coaching and Soft Skills Training of exceptional quality through facilitators who
are constantly evolving to achieve their highest potential and are empowering others to do the
same. This results not only in increased productivity but also in enhanced personal effectiveness
Vision Statement
To make ITShare Training Solutions a dynamic, vibrant, value based learning organization
comprising of exceptionally skilled, motivated and committed professionals who facilitate seamless
transformation of our participants to excellent performers.
ITShare is able to achieve its mission and vision because of the Methodology and its Trainers.
Our site is very informative and contains significant amount of information about our organization
and the programs that we run. We hope that you will reach out with us your soft skills training and
leadership development needs and allow the efficacy of the program to speak of our work
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