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1. Maintain relationships with customers /potential wholesale leads via telephone calls and emails to ensure that customer satisfaction and customer base is continuously increased. 2. Provide high quality administrative and general support to facilitate a well-organized wholesale operation and schedule. 3. Achieving the Wholesale Target 4. Ensuring Collection outstanding amounts 5. Wholesale Visit Report; Visiting the stores, on a daily basis, planned visits target 60 Visits per month, Submitting the report on 3rd of the following month, 6. Product Samples Ready, organized: All Product Samples must be Ready, organized, sorted by category (lifestyle,..), when the stock level reach less than 20 pcs, must be returned to retail. 7. Wholesale Order filling rates: Submitting the wholesale order to the supply chain on time, Target is 5 working days to receive the order requested by the customer, trying to Shorten the time between order and delivery 8. Acquiring new customers; Acquiring 1 new customers per quarter
1. Ensure effective achievement of sales objectives through setting clear individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and departmental performance. 2. Manage the profit and loss factors for his assigned district to control expenses and optimize on sales profits to achieve the district sales target. 3. Provide recommendations on business development ideas and identify opportunities and threats within the district to support in order to sustain and increase the company achievements. 4. Share in setting and managing the assigned district budget and ensure compliance and alignment to it to maintain the department spend and maximize profits. 5. Participate in setting and cascading the department strategic plan and objectives in alignment with the company overall strategy through reporting on the current challenges and opportunities and ensure its proper communication to all district staff. 6. Lead the development of staff in the assigned section, provide on the job guidance and coaching to ensure the availability of required talent and expertise levels to ensure effective achievement of sectional targets and quality standards. 7. Ensure effective achievement of objectives through setting clear individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and departmental performance. 8. Conduct regular analysis and generate reports on the district performance to support in decision making to sustain and increase the district sales growth rates. 9. Train Store Managers in order to maximize Store performance and raise the management capability. 10. Participate in setting the Retail operations budget and business plans
Jobs at this level deliver the ultimate customer service experience as per FRG standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
Jobs at this level will start to lead the sales team to achieve financial targets through efficient people management and floor management to deliver the ultimate customer experience and build a strong long term relationship with customers.
Jobs at this level will typically lead the store to achieve financial targets and business plans through efficient people, inventory, floor and back store management based on sound store operations management while taking the proper interventions when needed to ensure delivering the ultimate customer experience and build a strong brand loyalty.
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