Summary

My name is Hisham Nabil I'm 29 years old, lives in Cairo , Moqattam city currently working as Relationship Manager at Jobzella.com .
About my ex experience I've started working since I was 18 in Diwan book store Zamalek branch, then I joined Vodafone Egypt, internally i joined Qatar & UK account after that I have worked for bank Audi as customer service and sales officer, then I joined CIB "commercial international bank" as senior customer and sales specialist .
after the banking experience i have turned to the insurance field with ACE life insurance group as sales manager
Then I have joined the Information Technology field with Jobzella as relationship manager since November 1st 2015 till date

Experiences

Relationship Manager November 2015 - Present ( 6 Years - 1 Months )

Jobzella.com | Information Technology and Services ( Industry )

Egypt, Cairo, Maadi

Sales & Business Development( Role )

My job roll is to handle existing customers to renew their contracts with Jobzella and make a new deals with new customers to reach their satisfaction by fulfilling their needs "Recruitment, Marketing and sales needs" with the minimum effort and excellent quality result to cheer up the whole society on professional level to find the appropriate job in all industries

Sales Manager June 2014 - Present ( 7 Years - 6 Months )

ACE Life Insurance Group | Insurance ( Industry )

Nasr City

Sales & Business Development( Role )

My job is to manage team containing 9 agents by supporting them to reach the target "premium & count" of insurance polices for individual customers and to prepare them to be seniors then managers to improve the performance of the company at all

Senior customer service & sales agent May 2011 - June 2014 ( 3 Years - 1 Months )

CIB Bank | Banking ( Industry )

Smart Village 6th of October

Customer Service( Role )

My job was to help customers activating their credit & debit cards , providing them solutions to the problems they may face with their accounts and taking the corrective action by assigning complains or sending the problem to the dedicated department to solve the customer problem immediately and making cross selling activities ( CD's , TD's , Loans and Credit Cards )

Customer service and sales officer May 2010 - May 2011 ( 1 Years )

Bank Audi | Banking ( Industry )

Dokki

Customer Service( Role )

the same duties as the above "CIB Bank"

Customer service and sales agent August 2009 - May 2010 ( 9 Months )

Vodafone UK | Telecommunications ( Industry )

Smart Village 6th of October

Customer Service( Role )

as call center agent I was in charge of supporting helping customers by giving them the solutions to the problems the may face with their lines and handling their complaints in order to reach the assigned goals, which is customer satisfaction . i was receiving calls from the United Kingdom, Ireland and Scotland. this experience gave me a lot of skills , and most of all taught me how to differentiate the different English accent

Education

Cairo 2008

Bachelor's, Business Administration , Good+

Target Job

Marketing and Sales

Cairo, EGYPT

Salary 5000 EGP - Egyptian Pound

Customer Relation

Cairo, EGYPT

Salary 5000 EGP - Egyptian Pound

Projects

Product & User September 2008

Advanced project on the role of media in marketing ( work study on the active relationship between products, service and users )

Courses

ICDL

From Microsoft in October 2009

Skills

  • Call Center experience
  • Call Center Quality
  • Communication
  • Customer Satisfaction
  • Customer Service
  • Decision Maker
  • Hand Drafting
  • Leadership
  • Marketing Communication
  • Multi Tasking
  • Sales Operation
  • Supporting Others
  • Team Management
  • Team Work Player
  • Training provider

Language

  • Arabic Native

  • English Expert

  • French Beginner

Interests

  • Football
  • Equstrainism
  • Swimming
  • Walking
  • Travelling
  • Music
  • Singing
  • Cinema

Personal Info

Gender: Male

Birth Date: 1986-01-11

Nationality: Egypt

Country: Egypt

City: Cairo

Visa Status: Citizen

Number of Dependants: 1

Marital Status: Single

Followed Companies

Recommendation

There are no recommendations

Download Jobzella Mobile App

Jobzella mobile app for Android and iPhone