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General Statement of Duties: A Senior QA Engineer ensures ITG’s portfolio of software products meet the established standards of quality including functionality, reliability, usability, and performance by designing, developing and executing test plans and procedures; adheres to department and company policies and procedures; contributes to the growth and enhancement of the Quality Assurance department; proactively supports the success of ITG products by ensuring adherence to specifications and pre-established guidelines; provides subject matter, business-process expertise and technical leadership; leads software testing tasks / projects to successful completion. Overview of Quality Management Section: Ensure all completed development tasks meet quality criteria through test planning, test execution, and issue tracking. Ensure development deliverables meet documented requirements, use cases and minimum usability standards. Track and report on product issues and readiness. Company Quality Assurance (Audit Role) Perform audits of ITG’s departments’ adherence to QCPs. Report variances to management. Make recommendations for remediation. Major Duties and Responsibilities: Review functional and design specifications to ensure quality compliance of individual project deliverables. Develop and review test requirements, test plans, test matrices, and test suites for ITG Software products. Develop and execute manual and automated test cases to increase regression coverage as well as new functionality testing. Identify conditions where a software system could fail and build test scenarios. Work closely with development teams to triage and isolate problem areas in multiple applications. Document and/or review testing results working closely with Developers and Professional Services colleagues to resolve reported issues. Provide subject matter, business-process expertise and technical leadership in the resolution of bugs and design issues. Make recommendations to enhance product usability and increase value to end-users. Identify and report software defects to development teams via the bug tracking system. Participate in the Agile project flow providing feedback in all areas, paying close attention to high-risk areas and communicating testing concerns; adhere to team priorities and work well in an integrated developer/tester environment. Become a subject matter expert on existing and new features ensuring they can be fully and thoroughly tested; review logs for troubleshooting and create new and update existing test cases. Ensure High Quality in all deliverables: software, test cases, bug cases, automation plans, and documented results. Coach and develop team members to increase the team’s bench strength and flexibility. Prioritize and organize testing tasks in order to contribute to meeting project and product deployment goals on-time and on budget. Understand and evaluate new testing techniques and technologies, develop skills in new technologies. Complete special projects and assignments as assigned.
General Statement of Duties: Produces and maintains technical documentation, tutorials and general learning materials for software products, services and processes. Provides subject matter expertise and technical leadership; leads documentation tasks/projects to successful completion Major Duties and Responsibilities Produce user guides, guidelines, and training materials for desktop, mobile, and web-enabled applications, in different languages, mainly Arabic and English, in a wide variety of formats including documents, pdf, online help files, html, and video. Proofread guides to track incorrect statements, alert messages, instructions, and spelling mistakes available, and suggest corrections. Edit and finalize documents to make them ready for publication and distribution to customers. Design and develop product feature lists, function lists, write-ups, document templates, QCPs, and forms. Provide translation services of documents, brochures, videos, PowerPoint presentations, and company communications to internal clients – mainly from English to Arabic and vice versa. Mentor fellow team members on the production of high-quality documentation. Provide advice on the appropriate use of language in products and product documentation. Provide language support to other departments regarding grammar, spelling, and sentence structure. Work with cross-functional teams to gather, organize and document information, and maintain project-related documentation. Help to maintain a team’s current technical writing knowledge to leverage technology through formal and informal team training. Investigate, select, and apply best-of-breed tools, techniques, and technologies for technical writers to improve documentation processes, as needed. Accurately estimate the duration of documentation tasks. Maintain accurate records and files of work and revisions. Submit work status updates to management. Ensure that documentation projects meet the product requirements in the time allowed. Promote an environment oriented to trust, open communication, creative thinking, cohesive team effort, and constant improvement. Develop, foster, and enforce team accountability to meet commitments. Complete special projects and assignments as assigned
ITG is looking for a Senior .Net Developer with 3+ years of experience who possesses a passion for pushing web development to the limits and will work with our team of talented engineers to design and build the next generation of our web applications. Responsibilities: Designs, develops and modifies software applications and components. Supports and/or installs software applications and components. Works from written specifications and per-established guidelines to perform the functions of the role. Provides subject matter expertise and technical leadership. Leads complex development tasks / projects to successful completion.
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