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Call Center Agent

Egypt - Cairo

Posted

0 22
  • Job Role / Function

    Customer Service

  • Years of Experience

    0 - 2

  • Career Level

    Entry Level

  • Gender

    Unspecified

Job description

    Answering calls and respond to emails, handling customers’ inquiries both over the phone and by email, researching required information using available resources, managing, and resolving customers’ complaints, and providing customers with product and service information.
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Job requirements

    0 – 2 years’ experience in a call center or customer service environment.
    Bachelor’s Degree.
    Very Good English Skills.
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Additional Information

About this company

AL SAFY Group
Al Safy Group is a family owned conglomerate based in Cairo, Egypt. In 1986 Alsafy was founded with a clear vision towards becoming Egypt’s leader in distribution, trading, consumer electronics, retail, food & beverage, telecommunications, logistics, oil & gas and real-estate development.
Al Safy communication, working with two arms, the first entails the distribution of mobile phones, accessories, home appliances and
Eco products across Egypt, and the second as Retail, with an established network of over 2,500 points of sale all over Egypt.
We consider Apple products, Tecno mobile, LG, Orange, and Mi as our global and local clients.
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