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call center agent

Egypt - Cairo, Egypt - Cairo

Posted

0 145
  • Job Role / Function

    eCommerce

  • Years of Experience

    0 - 2

  • Career Level

    Entry Level

  • Degree

    Bachelor

  • Education

    commerce/economics

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Age

    Min: 20 - Max: 25

  • Employment Type

    Full time

Job description

    Obtains client information by answering telephone calls; interviewing clients; verifying information.
    Determines eligibility by comparing client information to requirements.
    Establishes policies by entering client information; confirming pricing.
    Informs clients by explaining procedures; answering questions; providing information.
    Maintains communication equipment by reporting problems.
    Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
    working 8 hours rotation shift.
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Job requirements

    -Fresh Graduates 2012/2013/2014 with (not less than Grade Good).
    -English: Very Good.
    -Must be graduated from Faculty of (Commerce / Economics).
    -Kindly send your C.V. at: hr@contacts-plus.net
    -State in the e-mail subject: Call Center.
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Additional Information

Skills:
Excellent Communication skills
Presentation Skills
Computer Skills
quick learner
Ability to work in team

About this company

Contacts Plus
Contacts Plus is a young spirited organization was established in 2004 in Egypt with an ultimate goal to serve the Middle East North Africa and Gulf Regions.
Our edge is to integrate and harmonize the business pillars: People, Process and Technology to create and sustain a customer experience that last through touch points (blend rational and emotional branding).

Our dynamic toolkit solutions (people, technology and process) is tailored and customized to all services and sales industries across distribution channels (branches, outlets, showroom, contact center, web, etc) . We serve all industries under the umbrella of sales and services such as; banking, telecommunications, entertainment, computer hardware & software, health care, insurance, outsourcing, hotels, airlines, automobile, courier, government services, consumers products, catalog, pharmaceuticals...etc.
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