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Call Center Representative (VIP Customers)

Egypt - Cairo

Posted

12 3462
  • Job Role / Function

    Customer Service

  • Years of Experience

    Unspecified

  • Career Level

    Entry Level

  • Gender

    Male

  • Age

    Max: 35

  • Expiry date

    06 Jan 2022

Job description

    We are looking for a Call Center Representative “VIP Customers” that
    will be the liaison between our company and its current and potential
    customers. The successful candidate will be able to accept ownership
    for effectively solving customer issues, complaints and inquiries;
    keeping customer satisfaction at the core of every decision and
    behavior.
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Job requirements

     B2 English Profile
     Males only
     Identified military status
     Graduates only
     Call center experience is preferred
     Strong communication & Handling skills
     Max age : 35
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Benefits

     Salary: 5800 Gross
     Social& medical insurance
     Career path
     Discounts from Raya partners & sister companies
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Additional Information

About this company

Raya Contact Center
Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region.
World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe, Middle East & Africa & North America in 16 different languages. Raya Contact Center serves its clients from Eight contact center facilities in Cairo and Hurghada, Egypt, Dubai, UAE and Warsaw, Poland.
With 4,750 seats capacity and 4,200 advisors talent pool, Raya focuses on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive and Retail industries. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation , 6-Sigma, Problem Solving, Data analytic as well as world class standards such as COPC. Raya provide tangible value to our clients by sharing improvements, insights, analytic and recommendations on improvement projects supported by illustrated savings and additional derived revenues.
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