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Contact center agents

Egypt - Cairo


11 3843
  • Job Role / Function

    Customer Service

  • Years of Experience

    1 - 3

  • Career Level

    Entry Level

  • Nationality


  • Gender


  • Expiry date

    06 Jan 2022

Job description

    Contact center agents fluent in any language
    University Degree is a must.
    Minimum 1 year’s experience preferable in a telecommunication sector.
    Area of experience: Contact center.
    Very Good in Arabic & English (Reading, Writing & Oral) & very good computer skills.
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Additional Information

About this company

Located at the heart of a modern business environment in Smart Village , Information Technology Industry Development Agency, ITIDA, was founded in 2004 as an executive IT arm of the Ministry Of Communications and Information Technology, MCIT to spearhead the process of developing the Egyptian IT industry.

ITIDA aspires to build momentum in the IT industry, by making Egypt one of the top global hubs for technology and business services, the agency strives to further develop Egypt`s competitive advantages as one-stop shop for foreign direct investors seeking to enhance their global offering and providing the Egyptian IT industry with the right tools to increase IT/ITES exports. It also devised Egypt’s Branding Campaign, Egypt On, to position the country as one of the leading outsourcing locations, providing services for countries as diverse as the USA, UK, mainland Europe, and the Middle East.

ITIDA works with entrepreneurial and collaborative spirit to serve public and private bodies, industry players and associations, universities, and individuals to help grow the Egyptian IT industry develop as much and as far as possible. ITIDA offers a wide range of services that helps building the capacities of the local IT companies, attracting and servicing multinational IT companies. ITIDA also helps to expand IT businesses by offering a unique access to numerous markets through sponsoring and participating in the local, regional and international tradeshows.

ITIDA’s ambition is to build and champion a world-class IT industry that will play an increasingly important role in Egypt’s economic growth. ITIDA’s work is characterized by long-term commitment and substantial ongoing investment to ensure fundamental sustainable improvements.
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