CS/ Technical Support

New
Egypt - Cairo

Posted

0 33
  • Job Role / Function

    Customer Service

  • Years of Experience

    Unspecified

  • Career Level

    Entry Level

  • Gender

    Unspecified

  • Expiry date

    30 Nov 2022

Job description

    Language ( Italian only)
    Gross Salary Up to 10K EGP
    As a Customer Service Advisor within our friendly and supportive team,you will be responsible for:
    handling incoming inquiries from customers via the phone, email and online,providing support for customers to effectively resolve their queries,using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,updating our systems with complete and accurate details regarding your customer interactions.
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Benefits

    Benefits:
    Competitive salary
    A bright, modern, and exciting place to work, with excellent staff
    facilities
    Performance related pay
    Voluntary Medical plan
    Transportation allowance
    Life insurance
    Annual reward and recognition events
    Holiday pay
    Access to training and development opportunities
    Your Skills
    We know that customer service isn’t for everyone.
    To be considered for this role, we’ll need you to have the following:
    Excellent communication and interpersonal skills (written & verbal)
    High school diploma
    3 -6 six months of relevant Customer Service experience
    (preferred)
    Highly motivated and strong work ethic.
    Courteous, friendly, and professional manner
    Strong computer skills and attention to detail
    Ability to work to deadlines and targets
    Flexibility in your approach to work to meet the changing needs
    of the business
    Ability to work as a team member, as well as independently
    This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
    Do not miss this great job opportunity! Apply now:
    Hours: 40 hours/week on a rotational shift pattern.
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Additional Information

About this company

Concentrix
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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