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Customer Advisor (English Speakers)

Egypt - Giza

Posted

0 18
  • Salary


    EGP - Egyptian Pound

  • Job Role / Function

    Customer Service

  • Years of Experience

    0 - 1

  • Career Level

    Entry Level

  • Degree

    Bachelor

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Age

    Min: 22 - Max: 28

  • Employment Type

    Full time

Job description

    Determines requirements by working with customers.
    Answers inquiries by clarifying desired information; researching, locating, and providing information.
    Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
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Job requirements

    Fluent in English is must
    Graduated is a must
    Max age 28
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Benefits

    Work Conditions:
    2 days off per week (Rotational shifts)
    8 hours ( Including 1 Hour Break)
    (Transportation - Social-Medical- Life insurance - VPN line)
    Location: pyramids heights - Giza
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Additional Information

Skills:
Problem Analysis. ... Preparation. ... Active Listening. ... Emotional Control. ... Verbal Communication. ...

About this company

IMI International
IMI was founded in 1999 primarily as a management development company with four different business divisions, namely marketing research, training, recruitment, and consulting. IMI includes various sub-segments under its training division. The training division encompasses three core activities, namely: corporate training (with companies being its main target), programs (with individuals being its main target) and key accounts (which serves accounts with special features such as governmental entities and donor organizations). Moreover, IMI has a recruitment division (serving both companies and individuals) which is growing and a consulting division for which internal capacity is being built.

Who We Are :
IMI is a “Management Development” company that provides integrated solutions to help companies grow and learn more rapidly than ever before in today’s whirlwind of a market place.
IMI consists of three divisions: Training & Development, Marketing & Management Consultancy and Recruitment Services. Each of these divisions operates as a separate company with its own staff and resources.
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